Privacy Policy

1. Definition of Personal Information

“Personal information” refers to data that can identify an individual, such as name, address, email address, payment information, etc.

2. Information Collected

• Membership registration: Name, contact details, place of stay
• Reservation: Child’s health information, emergency contact
• Payment: Card information via a payment processor (we do not retain card details)
• Log information: IP address, cookies, browsing history (e.g., via Google Analytics)

3. Purpose of Use

We use data for providing the service, payment processing, emergency contact, service improvement, and legal compliance.

4. Provision to Third Parties

We only share personal data with third parties when the User consents, when required by law, or for business outsourcing (e.g., payment processors, insurance companies).

5. Use of Cookies

We use cookies to improve usability and for access analysis. You may refuse cookies, but some features may be limited.

6. Security Management

We implement appropriate access controls, encryption, audit logs and other measures to prevent information leaks. 。

7. Disclosure / Correction / Deletion

Users may request disclosure, correction or deletion of their personal information (see Contact Information).

8. Policy Revision

We may revise this policy in response to legal changes or changes in our services; revisions become effective when posted on our website.

9. Contact Information

Tokyo Little Hands Co., Ltd.
info@tokyo-lh.com